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- 3-Tier Multi-Directional Mortuary Rack – Model 2000-3TMD 3-Tier Multi-Directional Mortuary Rack – Model 2000-3TMD
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Experience the pinnacle of operational flexibility and long-term durability with the Model 2000-3TMD from American Mortuary Coolers & Mortuary Equipment. Proudly made in the USA, this 3-tier rack is engineered to meet the dynamic demands of the modern death care industry. Its innovative multi-directional design and robust construction provide unparalleled ease of use, making it the trusted choice for funeral homes, crematories, and medical examiner facilities nationwide.
Engineered for a Lifetime of Service
We don’t just build equipment; we build confidence. The foundation of the 2000-3TMD is a heavy-duty, welded steel frame, protected by an advanced triple powder coat finish. This multi-layer coating creates an impenetrable barrier against rust, chipping, and corrosion, ensuring your investment remains professional and functional for decades. This finish is not only tough but also easy to clean and maintain, supporting your facility's sanitation protocols.
Unmatched Flexibility in Motion
Navigate tight corners, narrow hallways, and busy prep rooms with ease. This rack is truly multi-directional, featuring high-impact, 360-degree locking casters and 1.9" gravity-free rollers that allow for effortless loading and maneuvering from multiple angles. Whether you need end-load or side-load access, the 2000-3TMD adapts to your workflow, not the other way around. For facilities with challenging access, our Break Apart / Knock Down design allows for simple transport and assembly anywhere you need it.
Key Features:
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MADE IN USA: Superior craftsmanship and quality materials.
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Multi-Directional Design: Maximum maneuverability for flexible loading and transport.
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Triple Powder Coated Steel Frame: Provides superior durability and corrosion resistance.
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25-Year Workmanship Warranty: Our commitment to building equipment that lasts.
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Heavy-Duty Locking Casters: Smoothly roll and securely lock in place.
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Break Apart / Knock Down Design: Assembles anywhere, perfect for tight spaces.
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1.9" Gravity-Free Rollers: Ensures dignified and effortless transfer.
Standard Roller Rack Specifications:
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Overall Footprint: 31" Width×85" Length
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Standard END Opening: 28"
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Standard 1st Tier Height: 21"
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Vertical Space Between Each Tier: 16.25"
Reviews From Professionals Like You
“The multi-directional capability of this rack is a game-changer for our older, compact facility. We can move it anywhere with ease. The build quality is exceptional, and the 25-year warranty gave us the confidence to invest. A truly superior product.” — David Chen, Funeral Director, Boston, MA
“We received our 3-tier rack last month, and I’m impressed. The knock-down design made it easy to get into our basement prep room. It’s incredibly sturdy, and the powder coat finish feels like it could survive anything. This is a workhorse, plain and simple.” — Maria Garcia, Owner, Garcia & Sons Crematory, Johnson City, TN
“For a county facility, budget and longevity are everything. The 2000-3TMD met our needs perfectly. It’s easy for our staff to handle, simple to sanitize, and the 25-year workmanship warranty means we won’t have to worry about replacement costs for a very long time. Highly recommended.” — Brian Wallace, Facilities Manager, County Medical Examiner's Office
Frequently Asked Questions (FAQs)
Product Basics
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What is the weight capacity of this rack? Each tier is conservatively rated to handle loads up to 1,000 lbs, for a total capacity of 3,000 lbs.
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What is the approximate total height of the 3-tier rack? The top of the third tier sits at approximately 56 inches from the floor.
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Is this rack designed for side-loading, end-loading, or both? Both. Its multi-directional design and rollers provide easy access for both end-loading and side-loading transfers.
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What does "multi-directional" mean for this rack? It means the rack can be moved and loaded with equal ease from various angles, not just in a straight line, thanks to its casters and roller design.
Materials & Construction 5. What are the benefits of a triple powder coat finish? It provides a thick, durable, and uniform finish that is far more resistant to chipping, scratching, chemicals, and rust than standard paint. 6. How does powder coated steel compare to stainless steel? While stainless steel has inherent corrosion resistance, our triple powder coated steel offers exceptional durability and rust prevention at a superior value, backed by a 25-year warranty. 7. Are the casters non-marring? Yes, the heavy-duty casters are designed to roll smoothly without scuffing or damaging your facility's floors. 8. What are the rollers made of? The rollers are made of industrial-grade, heavy-wall steel to ensure smooth rolling action and long-term durability.
Assembly & Portability 9. What does "Knock Down / Break Apart" mean? It means the rack can be shipped and moved in pieces and then easily assembled on-site. This is perfect for facilities with narrow doors or tight corners. 10. How difficult is the assembly process? Does it require special tools? Assembly is straightforward and typically takes two people less than 30 minutes. All necessary hardware is included, and it only requires standard hand tools. 11. Can one person assemble the rack? For safety and ease, we strongly recommend two people for assembly due to the size and weight of the components.
Warranty & Support 12. What exactly does the 25-Year Workmanship Warranty cover? It covers the structural integrity of the rack's welds and overall construction against defects in workmanship under normal use. 13. Is there a warranty on the parts like rollers and casters? Yes, all moving parts, including rollers and casters, are covered by a 1-year parts warranty. 14. Who do I contact for warranty claims? Simply call us directly at 1-888-792-9315 with your original order information, and our support team will assist you.
Ordering & Shipping 15. Do you offer custom sizes? How do I get a quote? Yes, we specialize in custom solutions. Please call us at 1-888-792-9315 to discuss your specific needs and receive a free quote. 16. What is the typical lead time for an order? Lead times can vary. Please contact us for the most current production and shipping estimates. 17. How is the rack shipped? The rack is shipped securely in a crate in its knock-down form to ensure it arrives safely and can be easily moved into your facility.
Maintenance & Care 18. How should I clean and maintain the powder coated finish? Clean with mild soap and water. Avoid using harsh abrasive chemicals or scouring pads, as they can damage the finish. 19. Can I replace the rollers or casters if they wear out after the warranty period? Absolutely. We carry a full line of replacement parts for our equipment. 20. Is this rack suitable for use inside a walk-in cooler? Yes, the triple powder coated finish is designed to withstand the cold, high-humidity environment of a mortuary cooler without rusting or degrading.
Last Updated: August 6, 2025
This agreement outlines the legally binding terms and conditions ("Terms") for your use of the mymortuarycooler.com website ("the Site") and the purchase of any products from American Mortuary Coolers ("we," "us," or "our"). By accessing the Site and/or purchasing any products, including but not limited to American Mortuary Coolers, morgue coolers, medical stretchers, pandemic and emergency mortuary coolers, and other morgue equipment, you agree to be bound by these Terms.
1. General Terms of Sale
(This section remains unchanged)
2. Shipping & Delivery Policy
(This section remains unchanged)
3. Mortuary Cooler & Custom Equipment Policy
(This section remains unchanged)
4. Warranty Information
(This section remains unchanged)
5. Return Policy (Non-Cooler Items Only)
This return policy applies ONLY to items that are not coolers or custom-built equipment.
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5.1. Responsibility for Shipping Costs: For all eligible returns, the customer is solely responsible for all shipping costs. This includes the cost of the original shipment from our facility to you (even if a "free shipping" promotion was applied) and the cost of the return shipment back to our facility. These costs are non-refundable and will be deducted from any refund issued.
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5.2. Eligibility: American Mortuary Coolers offers a 30-day money-back guarantee on eligible items. To qualify, the item(s) must NOT have been USED or OPENED, and must be in "like-new," resalable condition in the original packaging when returned to our facility.
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5.3. Return Process: To return an item, you must first contact our support team at 1-888-792-9315 to receive a return authorization code (RA). Returns sent without an RA code will not be accepted.
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5.4. Refund Calculation: All shipping costs for the returned item(s) are the sole responsibility of the buyer. Once the item is received and inspected for damages, we will calculate the refund. The refund amount is the original purchase price, LESS the following:
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The actual shipping cost we incurred to send the item to you (this applies even to "free shipping" promotions; a copy of the freight invoice will be provided).
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A restocking fee of $50 or 25% of the purchase price, whichever is greater.
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A 3% credit card processing fee.
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The cost of any damages incurred to the returned item(s), if applicable.
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Refunds will be mailed to the buyer in the form of a check.
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Example: A buyer paid $850 for an item. Our cost to ship the item was $100. The item was returned with no damages. The refund would be $537.50. Calculation: $850 (Original Price) - $100 (Our Shipping Cost) - $212.50 (25% Restocking Fee) = $537.50.
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5.5. Exclusions: The 30-day money-back guarantee is NOT offered for:
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Items purchased at a reduced or sale price.
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Bulk orders (defined as 4 or more individual items).
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Any used or opened items.
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Any items built to a unique specification per the buyer's instruction (custom orders).
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6. Company Information & Contact
Please direct all inquiries and correspondence to our headquarters.
American Mortuary Coolers Global Headquarters: 140 Kwick Way Lane, Unit 7 Johnson City, TN 37615
Customer Service & Sales: 1-888-792-9315
7. Governing Law, Jurisdiction, and Legal Fees
These Terms and Conditions and any dispute arising out of or related to them or the products purchased from American Mortuary Coolers shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law principles.
You, the buyer, irrevocably agree that any legal action or proceeding shall be brought exclusively in the state or federal courts located in Washington County, Tennessee.
In the event of any dispute, legal action, or proceeding arising from your purchase or these Terms, you, the buyer, agree to be solely responsible for all of your own legal fees, court costs, and other related expenses. Should American Mortuary Coolers be the prevailing party in any such action, you agree to also be responsible for all reasonable attorneys' fees and costs incurred by American Mortuary Coolers.
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