Home » American Mortuary Coolers: Custom Design, Direct Delivery & Expert Installation

American Mortuary Coolers: Custom Design, Direct Delivery & Expert Installation

Avoid "No Address" Mortuary Product Supplier Clones: Direct Factory Prices, Transparent Service & Our 65,000 SF Johnson City Showroom Advantage

Discover the unique American Mortuary Coolers purchase and installation experience. We manage every step in-house, ensuring quality and efficiency. From custom design to final installation, we provide a seamless, broker-free process.

 

Step 1: Inquiry and Custom Design (Blueprint/Plan Submission Required)

  • Initial Contact: Begin by inquiring about your specific mortuary cooler needs.
  • Blueprint/Plan Submission: You are required to share blueprints or plans of your concept. This can also be hand-drawn if you are in the earlier stages.
  • Customization and Expert Consultation: We will craft the perfect mortuary cooler, racking, and lift options for your space.
  • Non-Templated Service: We pride ourselves on non-templated service and product offerings.
  • Extensive Product Range: With over 6500 units sold, we are the knowledgeable and reliable source for all things mortuary, pet cremation, cadaver storage, morgue storage, medical stretchers, affordable supplies, Mortuary Lift, Mortuary Lift System, Body storage trays, Body Storage Boards, Upright Morgue Cooler, 3 Body Mortuary Cooler, 4 Body Mortuary Coolers, Prep Tables, Dressing Tables, First call mortuary cots, First call stretchers, body bags, and much more.
  • Shop Drawings: For non-stock sizes, we create detailed shop drawings for your approval, typically within 3-4 business days.

Step 2: Approval and Production

  • Drawing Approval: Review and approve the shop drawings.
  • Production: Once approved, your custom cooler enters our production phase.

Step 3: Installation Level Selection

  • Level 1: Basic Installation:
    • Panels are installed on your prepared, level concrete surface.
    • We complete all panel connections and seal the unit to the ground.
    • Note: Site must be level to avoid additional costs.
  • Level 2: Turnkey Installation:
    • Our project manager will contact you to discuss your needs.
    • We coordinate with licensed electrical and mechanical contractors for necessary permits and work.
    • We handle all aspects of the installation, including electrical and mechanical connections.
    • We have in house licensed electricians, mechanical, and engineering.

Step 4: Delivery and Scheduling

  • Delivery Scheduling: We provide a precise delivery window within a 48-hour timeframe.
  • In-House Delivery: Our own fleet of modern trucks and trained staff handle the delivery. We do not broker shipping.

Step 5: Installation Execution

  • Level 1 Installation:
    • Our team inventories the delivered components.
    • We begin the installation process on your prepared site.
    • We conduct a full site inspection and clean up all debris.
    • Typically requires one full day of installation.
    • We provide flexible scheduling.
  • Level 2 Installation:
    • Our team, including licensed electricians and mechanical professionals, completes all necessary installations.
    • We ensure all systems are fully operational and compliant with local regulations.

Step 6: Final Inspection, Photography, Quality Assessment, and Paperwork

  • Final Inspection: We conduct a thorough final inspection to ensure quality and functionality.
  • Onsite Photography and Quality Assessment: We perform on site photography for our records and yours, and conduct a final quality assessment.
  • Question and Answer: We answer any questions you may have regarding the installation and operation of your cooler.
  • Warranty and Paperwork: We provide warranty certificates and all other necessary paperwork.

Step 7: Ongoing Support and Showroom Experience

  • Post-Sale Support: We are with you after the sale. Reach out anytime during business hours at 1 888 792 9315 or email cool@mymortuarycooler.com.
  • Factory Showroom: Visit our full product showroom at our Johnson City, Tennessee facility.
    • We welcome clients from around the world for cooler and funeral equipment consultations.
    • See our manufacturing process firsthand.
    • Demo all products in person.
    • Experience a hands-on approach unmatched by competitors without a physical manufacturing presence or showroom.

Key Differences:

  • In-House Control: Unlike competitors who broker shipping and installation, we manage every step with our own team and fleet.
  • Quality Assurance: Direct control ensures superior quality and consistency.
  • Expertise: Our team includes licensed electricians, mechanical professionals, and engineers.
  • Seamless Process: We provide a streamlined, hassle-free experience from start to finish.
  • Dedicated Post-Sale Support and Showroom: Offering unmatched customer service and the ability to interact with our products and process in person.
  • Custom Design and Broad Product Expertise: We tailor solutions to your needs and offer a comprehensive range of mortuary and related equipment.

Affordable refrigeration for mortuaries, funeral homes, and crematoriums. 

Installation Inspection Checklist




You can find the American Mortuary Cooler serial number on an orange or blue tag attached to the equipment.





We will send the Warranty Certificate to this email address.



Installation and Inspection Checklist

The purpose of this form is to aid in the installation and connection of the equipment. This form is needed along with pictures to verify equipment was installed correctly. Once the necessary documentation is received and reviewed for approval, you will be notified in writing of your warranty coverage. Some items may not pertain to your equipment and would be N/A. This form must be submitted within 30 days of final installation. If it is after 30 days, the inspection will need to be performed by American Mortuary Cooler for an additional fee.

1. Make sure nothing is obstructing the equipment on all sides and the back. (Required)

2. Verify the equipment is level. There should be no rocking or instability. (Required)

3a. If applicable, verify adjustment of the leveling feet. (Required)


3b. Upload image of air space under equipment (for Grossing Station)

4a. Verify how the power is connected to the unit. (Required)

4b. Upload image showing power connection

5. Check if the main power switch works properly. (Required)

6. Verify the GFCI breakers work properly. (Required)

7. Verify garbage disposal works properly if applicable. (Required)


8a. Verify display screen works properly if applicable. (Required)


8b. Upload image showing display screen

9a. Check plumbing connections for leaks. (Required)

9b. Upload image showing no leaks in plumbing

10a. Verify factory-installed "P" trap bracket is in place. (Required)

10b. Upload image showing "P" trap bracket

11a. Verify ventilation and band clamps connected. (Required)

11b. Upload image showing ventilation and band clamps

12a. Verify equipment is anchored correctly if applicable. (Required)


12b. Upload image showing equipment anchored

13. Verify sealing of floor-mounted/wall-mounted equipment if applicable. (Required)


14. Verify up/down elevation works properly if applicable. (Required)


15. For wall-mounted sinks, verify support brackets are bolted securely. (Required)