Price promise
Buy from us safe in the knowledge you've paid a great price.
If you find the same item online at a cheaper price, we'll match it. Just get in touch with a link to the item you've found.
Privacy Policy
Privacy and Customer Information
American Mortuary Coolers uses customer information to respond to inquiries, provide quotes, process orders, coordinate freight, support procurement, communicate about service, offer financing links, and improve the website experience.
Information We May Collect
We may collect contact information, company information, billing and shipping details, quote details, product interests, procurement information, order history, service communications, website analytics, form submissions, and email or text marketing preferences.
How Information Is Used
Information may be used to respond to inquiries, prepare quotes, process orders, coordinate shipping, provide customer support, handle service requests, support financing referrals, send relevant updates, improve website performance, and comply with legal or business obligations.
Third-Party Services
The website may use third-party services for ecommerce, payment processing, financing applications, email marketing, analytics, shipping, fraud prevention, customer support, and website functionality. Third-party services may have their own policies and terms.
Marketing Communications
Customers may receive email or text communications if they sign up, request information, place an order, or otherwise consent where required. Opt-out options may be available in the message or by contacting American Mortuary Coolers.
Security
American Mortuary Coolers takes reasonable steps to support safe website communication and customer data handling, but no online system can be guaranteed to be completely secure.
Privacy Requests
Privacy questions, access requests, correction requests, marketing preference changes, or data-related questions may be sent to cool@mymortuarycooler.com.
Need Help With This Policy?
American Mortuary Coolers supports funeral homes, morgues, hospitals, medical examiners, coroners, crematories, forensic centers, universities, anatomy labs, pathology labs, government agencies, and procurement teams nationwide.
- Phone: 1-888-792-9315
- General Email: cool@mymortuarycooler.com
- Service: service@mymortuarycooler.com
- Procurement: procurment@mymortuarycooler.com
- Address: 140 Kwick Way Lane, Unit 7, Johnson City, TN 37615
- Office Hours: Monday-Friday, 9:00 AM-4:30 PM Eastern Time
Helpful Planning Links
Terms Subject to Change
All website content, pricing, availability, specifications, lead times, freight estimates, financing references, policy language, and product information are subject to change without notice. Product availability, freight service, installation requirements, payment terms, warranty coverage, and compliance obligations may vary by product, project, location, carrier, installer, authority having jurisdiction, and customer use case.
To the fullest extent permitted by applicable law, any dispute involving American Mortuary Coolers, Funeral Source One, website use, purchase terms, freight matters, payment obligations, or related transactions shall be handled under Tennessee law, with venue in the appropriate courts of Washington County, Tennessee. Customer agrees that any court costs, collection costs, attorney fees, and related legal expenses may be the responsibility of the customer where permitted by law and contract terms.
Frequently Asked Questions
Who can I contact about privacy?
Privacy questions may be sent to cool@mymortuarycooler.com.
Do third-party services have separate policies?
Yes. Payment, financing, marketing, analytics, and ecommerce providers may have their own policies and terms.
Can I opt out of marketing?
Yes. Use the unsubscribe or opt-out method in the message when available, or contact the company for help.
Move from spec to quote
Reach the AMC team for unit-level configuration, freight planning, and institutional purchase orders.
