Terms and Conditions

Website and Purchase Terms

These Terms and Conditions apply to use of this website, quote requests, product purchases, custom orders, freight coordination, financing references, service requests, procurement communications, and related transactions with American Mortuary Coolers and Funeral Source One.

By accessing or using this website, submitting a form, requesting a quote, or placing an order, you agree to these Terms and Conditions and to every policy listed in the Complete Terms of Sale & Policy Library below.

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Website Use

By using this website, submitting a form, requesting a quote, placing an order, applying for financing, or communicating with American Mortuary Coolers, the user agrees to follow these Terms and Conditions, all posted policies, and any written terms included with quotes, invoices, order confirmations, financing documents, freight documents, service communications, or manufacturer documentation.

Quotes, Pricing and Availability

All pricing, specifications, promotions, lead times, freight estimates, product descriptions, product availability, custom build details, and financing references are subject to change without notice. A written quote or invoice may include additional terms that control the specific order.

Customer Responsibility

Customer is responsible for confirming product size, door clearance, electrical requirements, plumbing requirements, drain requirements, site access, freight delivery needs, local code requirements, state board expectations, and installation obligations before purchase.

Freight, Delivery and Risk

Many products ship by freight carrier. Customer must inspect shipments at delivery, follow carrier rules, note visible damage on the delivery receipt, photograph concerns, and report issues promptly. American Mortuary Coolers may coordinate third-party freight as a service, but carrier claims and delivery rules remain subject to carrier policies.

Commercial Delivery Only

American Mortuary Coolers delivers to commercial business locations only. Residential addresses are automatically routed to the nearest freight terminal. See full Commercial Delivery Only Policy.

Custom and Special Orders

Custom equipment, special-order products, built-to-order coolers, autopsy equipment, casework, export-packed items, and configured systems may have different cancellation, return, lead-time, deposit, and warranty terms. Confirm details in writing before ordering.

Legal Venue

To the fullest extent permitted by applicable law, any dispute related to website use, purchases, payments, freight, service, warranty, or related matters shall be governed by Tennessee law with venue in the appropriate courts of Washington County, Tennessee.

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American Mortuary Coolers supports funeral homes, morgues, hospitals, medical examiners, coroners, crematories, forensic centers, universities, anatomy labs, pathology labs, government agencies, and procurement teams nationwide.

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Terms Subject to Change

All website content, pricing, availability, specifications, lead times, freight estimates, financing references, policy language, and product information are subject to change without notice. To the fullest extent permitted by applicable law, any dispute involving American Mortuary Coolers shall be handled under Tennessee law, with venue in the appropriate courts of Washington County, Tennessee.

Frequently Asked Questions

Can website terms change?

Yes. Website content, pricing, product information, policies, and terms are subject to change without notice.

Do you deliver to residential addresses?

No. Delivery is to commercial business locations only.

Does using this website mean I agree to these terms?

Yes. Accessing or using this website constitutes agreement to these Terms and Conditions and every policy in the Complete Terms of Sale & Policy Library above.

Where should legal disputes be handled?

To the fullest extent permitted by law, venue is intended to be in the appropriate courts of Washington County, Tennessee.

Should customers verify site requirements before ordering?

Yes. Customers should verify dimensions, installation needs, electrical, plumbing, drainage, delivery access, and local requirements before purchase.